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Trusted by growing businesses worldwide
CRM pricing that
scales with your business
Manage leads, pipelines, communication, automation, and growth—
all in one powerful CRM.
Save up to 20%
All paid plans are billed per user / seat / month. Annual billing saves up to 20%.
Basic
Smarter with AI
The essentials to get started with CRM.
$0
per user / month
- AI features are not included in the Basic plan.
- Use across AI Assistant and AI features
- Refreshes monthly
- Additional AI Credits available
- Lead Finder and lead enrichment are not included in the Basic plan.
- Used for Lead Finder search & enrichment
- Email / phone reveal where applicable
- Additional Lead Credits available
Included
- Contact & opportunity management
- Up to 1,000 contacts
- 1 pipeline
- Basic reporting
- Core CRM features
Lite
Smarter with AI
Everything you need to grow your business.
$24.99
per user / month,billed annually
Includes 1000 AI Credits/month
- Use across AI Assistant and AI features
- Refreshes monthly
- Additional AI Credits available
Lead Credits: 500 Credits/month
- Used for Lead Finder search & enrichment
- Email / phone reveal where applicable
- Additional Lead Credits available
Everything in Basic, plus:
- Up to 5 users
- 10,000 contacts
- Custom fields & views
- Workflow automation
- Website forms & email
- Team inbox
Most Popular
Pro
Smarter with AI
Advanced automation & visibility growing teams.
$34.99
per user / month,billed annually
Includes 1500 AI Credits/month
- Use across AI Assistant and AI features
- Refreshes monthly
- Additional AI Credits available
Lead Credits: 1000 Credits/month
- Used for Lead Finder search & enrichment
- Email / phone reveal where applicable
- Additional Lead Credits available
Everything in Lite, plus:
- Up to 25 users
- 50,000 contacts
- Advanced automation
- Lead Finder & enrichment
- AI-powered tools
- Campaigns
Premium
Smarter with AI
Complete CRM suite for growing teams.
$54.99
per user / month,billed annually
Includes 2000 AI Credits/month
- Use across AI Assistant and AI features
- Refreshes monthly
- Additional AI Credits available
Lead Credits: 1500 Credits/month
- Used for Lead Finder search & enrichment
- Email / phone reveal where applicable
- Additional Lead Credits available
Everything in Pro, plus:
- Unlimited users & contacts
- Advanced roles & permissions
- Field Service & Route Planner
- Dashboards & reporting
- Extended audit logs
- Unlimited storage per user
Compare editions and top features.
CRM pricing that scales with your business
Save up to 20%
All paid plans are billed per user / seat / month. Annual billing saves up to 20%.
| FEATURES | Basic $0 per user / month | Lite $24.99 per user / month, billed annually | Most Popular Pro $34.99 per user / month, billed annually | Premium $54.99 per user / month, billed annually |
|---|---|---|---|---|
| CRM & Sales | ||||
| Dashboard | ||||
| Contacts | 1,000 | 10,000 | 50,000 | Unlimited |
| Organizations / Companies | 250 | 2,500 | 10,000 | Unlimited |
| Opportunities | 250 | 2,500 | 10,000 | Unlimited |
| Sales pipelines | 1 | 3 | 10 | Unlimited |
| Pipeline stages | Default | Custom | Custom | Custom |
| Leads | ||||
| Tasks | ||||
| Calendar | ||||
| Notes | ||||
| Import leads | ||||
| Export data | ||||
| Custom fields | 0 | 25 | 100 | Unlimited |
| Custom views | 3 | 10 | 50 | Unlimited |
| Lead scoring | 5 rules | 25 rules | ||
| Duplicate detection | ||||
| Duplicate merge | ||||
| Products | 500 | 5,000 | Unlimited | |
| Estimates | ||||
| Proposals | ||||
| Lead Finder & Enrichment | ||||
| Lead Finder searches/month | 0 | 50 | 500 | 2,000 |
| Find People | ||||
| Find Companies | ||||
| Find Industries | ||||
| Local Directory searches | 0 | 25 | 250 | 1,000 |
| Enrichment credits/month | 0 | 25 | 150 | 750 |
| Email discovery | Credits | Credits | Credits | |
| Email verification | Credits | Credits | Credits | |
| Phone discovery | Credits | Credits | Credits | |
| Company enrichment | Credits | Credits | Credits | |
| Lead Capture & Forms | ||||
| Website forms | 0 | 1 | 5 | Unlimited |
| Custom form builder | ||||
| Custom fields on forms | 10 | 25 | Unlimited | |
| Form submissions/month | 0 | 500 | 5,000 | 25,000 |
| Form source tracking | ||||
| Auto-assign submissions | ||||
| Facebook / Instagram Lead Ads | ||||
| Google Lead Forms | ||||
| LinkedIn Lead Forms | ||||
| WhatsApp inbound lead capture | ||||
| Email & Team Inbox | ||||
| Email account connections/user | 0 | 1 | 3 | 5 |
| Gmail | ||||
| Outlook | ||||
| SMTP / IMAP | ||||
| Email inbox | ||||
| Email templates | 10 | 50 | Unlimited | |
| Email signatures | ||||
| Email tracking | ||||
| Email scheduling | ||||
| Group email | ||||
| Team inboxes | 0 | 1 | 3 | 10 |
| Twilio & WhatsApp | ||||
| Connect Twilio | ||||
| SMS inside CRM | BYO Twilio | BYO Twilio | ||
| Calling inside CRM | BYO Twilio | BYO Twilio | ||
| Call logging | ||||
| SMS history | ||||
| Power Dialer | Add-on | |||
| DNC List | ||||
| Call recording | If enabled | |||
| AI call summary | Add-on | |||
| Connect verified Meta / WhatsApp | ||||
| WhatsApp messaging | BYO Meta | BYO Meta | ||
| WhatsApp templates | ||||
| WhatsApp history | ||||
| WhatsApp campaigns | ||||
| Marketing | ||||
| Campaign module | ||||
| Active campaigns | 0 | 0 | 5 | 20 |
| Saved campaign drafts | 0 | 5 | 50 | Unlimited |
| Email campaigns | ||||
| SMS campaigns | BYO Twilio | BYO Twilio | ||
| WhatsApp campaigns | BYO Meta | BYO Meta | ||
| Social media | ||||
| Social calendar | ||||
| Social monitoring | ||||
| Surveys | ||||
| Campaign analytics | ||||
| Workflow Automation | ||||
| Workflow automation | ||||
| Active workflows | 0 | 5 | 50 | 250 |
| Workflow runs/month | 0 | 500 | 10,000 | 50,000 |
| Trigger types | 0 | 6 | All standard | All production |
| Actions/workflow | 0 | 3 | 15 | 50 |
| Delay/wait | ||||
| If/else branching | 3 branches | 10 branches | ||
| Record assignment | ||||
| Round robin | ||||
| Multi-step workflows | Basic | |||
| Workflow templates | ||||
| Sequences | ||||
| Sequences | 0 | 0 | 10 | 50 |
| Steps/sequence | 0 | 0 | 10 | 25 |
| Contacts active in sequences | 0 | 0 | 2,500 | 10,000 |
| AI | ||||
| AI credits/user/month | 0 | 500 | 1,000 | 2,500 |
| AI Assistant | ||||
| AI email drafting | ||||
| AI summarization | ||||
| AI lead intelligence | ||||
| AI workflow support | ||||
| AI proposal generation | Limited usage | |||
| AI report assistance | ||||
| Custom AI agents | Coming Soon | |||
| BYOK model key | ||||
| Files & Documents | ||||
| Arches file storage | 0 | 5 GB/user | 20 GB/user | 100 GB/user |
| File attachments | ||||
| Document Hub | ||||
| Google Drive | ||||
| OneDrive | ||||
| Dropbox | ||||
| Document templates | ||||
| Revenue | ||||
| Product catalog | ||||
| Estimates | ||||
| Proposals | ||||
| Agreements | ||||
| Invoices | ||||
| Recurring invoices | ||||
| Subscriptions | ||||
| Payments | ||||
| E-signature | Add-on/BYO | Add-on/BYO | Yes/BYO | |
| Projects & Field Service | ||||
| Projects | 0 | 1 | 10 | Unlimited |
| Sites | 0 | 1 | 3 | Unlimited |
| Inventory | ||||
| Project tasks | ||||
| Project documents | ||||
| Project reports | Basic | |||
| B2B Showroom | ||||
| Field Service | ||||
| Route Planner | Add-on | |||
| Service Calendar | ||||
| Dispatch Board | Yes (if confirmed) | |||
| Inspections | Yes (if confirmed) | |||
| Reports & Administration | ||||
| Default dashboard | ||||
| Saved reports/user | 3 | 15 | 50 | 250 |
| Custom dashboards | 0 | 1 | 10 | 50 |
| Lead conversion report | ||||
| Sales report | ||||
| Opportunity conversion | ||||
| Lead source report | ||||
| Campaign reports | ||||
| Scheduled reports | ||||
| Roles | Default | 3 | Unlimited | Unlimited |
| Custom permission sets | 10 | Unlimited | ||
| Teams | 0 | 0 | 10 | Unlimited |
| Audit log | 90 days | 2 years | ||
| Login history | ||||
| Support | ||||
| Help | ||||
| Support | Standard | Standard | Priority | Priority |
| Tickets | ||||
| Guided onboarding | ||||
| Dedicated setup/support | ||||
| Integrations | ||||
| Gmail | ||||
| Outlook | ||||
| SMTP / IMAP | ||||
| Google Calendar | ||||
| Microsoft Calendar | ||||
| SendGrid | ||||
| Twilio | ||||
| Meta / WhatsApp | ||||
| Zoom | ||||
| Microsoft Teams | ||||
| Slack | ||||
| Google Maps | ||||
| Stripe | ||||
| Apollo | ||||
| Hunter | ||||
| ZoomInfo | ||||
| Social integrations | ||||
| Facebook Pages | ||||
| Threads | ||||
| X (Twitter) | ||||
| YouTube | ||||
| Shopify | ||||
| Accounting | ||||
| Advanced e-signature | ||||
| Specialized / custom integrations |
AI for every part of your business
Sales
Prioritize leads, forecast pipelines, and close more deals.
Includes 1,000 AI credits
monthly on paid plans.
monthly on paid plans.
Communication
Draft better emails, summarize conversations, and respond faster with AI assistance.
Includes 1,000 AI credits
monthly on paid plans.
monthly on paid plans.
Marketing
Create campaigns, segment audiences, and generate content with ease.
Includes 1,000 AI credits
monthly on paid plans.
monthly on paid plans.
Operations
Automate tasks, clean data, and streamline workflows across your team.
Includes 1,000 AI credits
monthly on paid plans.
monthly on paid plans.
Why teams choose Arches CRM
All-in-one platform
Sales, marketing, automation and analytics in one place.
Easy to start
Get up and running in minutes with a simple setup.
Enterprise security
Your data is protected with industry-leading security.
Built to scale
From startup to enterprise, we grow with you.
Real human support
Expert support when you need it, every step of the way.
Enhance your plan with features
Lead Booster
Find and engage high-quality leads.
Projects
Plan, assign and track team projects.
Campaigns
Create & automate email campaigns.
Web Visitors
See who visits your website in real-time.
Smart Docs
Create, send and track smart documents.
Advanced Automation
Build advanced workflows at scale.
Connect Arches CRM with 500+ tools you already use
"Arches CRM has transformed how we manage leads and close deals. The automation and insights help our team move faster and smarter."
Jessica Miller Sales Director, GrowthLab
"The best CRM tool we have used so far. Very intuitive and easy to setup. Highly recommended for startups."
Mark Johnson CEO, TechNova
Frequently asked questions
Yes, we offer a 7-day free trial on all paid plans. No credit card required to start.
Absolutely. You can upgrade, downgrade, or cancel your plan at any time from your billing settings.
Yes, you save 20% when you choose annual billing compared to monthly billing.
We accept all major credit cards including Visa, Mastercard, and American Express.
No, there are no setup fees or hidden charges. You only pay the listed price for your plan.
Yes, you can cancel your subscription at any time. Your account will remain active until the end of your billing cycle.
Ready to grow with Arches CRM?
Start your free 7-day trial and experience the power of an all-in-one CRM.